Frequently asked QUESTIONS

  • The only equipment you need for our classes is a rebounder.

    On our rebounders page, you find equipment from The Rebounder Store that i’ve had the opportunity to try and that I can confidently recommend to you. You can shop those specific products right there on that page!

    Here at Bounce N’ Burn we are proud affiliates of The Rebounder Store. You can use our code “BOUNCENBURN” to save 10% and qualify for free shipping on almost all of their products!

  • Yes, we currently offer a 5-Day Free Trial. Don’t miss out. Join today for 5-days of unlimited bouncing!

  • You will find our on-demand workouts right here on this website in the on-demand page.

    Live classes however, are being held through Zoom. If you book a live class, you will be sent a link via email to join the class.

  • Yes. However, this only applies to live classes. On-Demand workouts can be done whenever and wherever you want. That’s the beauty of it!

  • Yes, all members participating in any Bounce N’ Burn sessions must sign a waiver. You will be asked to do so when signing up for the program. This will help protect both yourself and us! However, no contract is required. The length of your membership is totally up to you!

  • For those with a membership, the on-demand library consists of pre-recorded rebounding workout videos that you can catch anytime, anywhere! Simply login and you will be able to access the videos.

  • Don’t sweat it - that’s the beauty of virtual classes! You can watch a different one on-demand at anytime. However, please do your best to let us know if you won’t be able to attend a live class, if you have reserved a spot.

  • You are not alone. This is a common concern. We have classes of different intensity for beginners and for the more experienced. We suggest starting with our beginner classes until you’re more comfortable on your equipment. If you’re having trouble navigating this website or would like suggestions as to what classes are best for you, contact us so that we can discuss what you’re hoping to achieve and point you in the right direction.

  • To change your membership, simply log into your account and navigate to billing. There, you will be able to adjust your options. If you run into any difficulties, simply contact us and we will adjust your membership on our end.

  • Totally! We understand life happens. Simply contact us and we will pause your membership until you’re ready to start rebounding again. You can also log into your account, navigate to billing and manage your membership there!

  • You can cancel your rebounding membership at any time.

    If you wish to cancel a class that you have booked however, simply provide us with 24-hour notice and you’ll be good to go! There are no refunds for any missed drop-in classes without having provided 24-hour notice.

  • Similar to any other type of fitness, rebounding results take time and commitment. The goal of our program is to help you fall in love with fitness and achieve your objectives while enjoying every step of your journey.